How Worgen works.

What Worgen is, what the platform does, and how each side of it works. Step-by-step guides for your own role live inside the app under Learn → Guide.

For customers

Access a network of experienced, vetted IT professionals ready to perform on-site technical work wherever you need it. From hardware installations and maintenance support to network deployments, troubleshooting, and data center services, Worgen helps you find the right engineer quickly and confidently.

Every engineer is identity-checked and NDA-signed before their first job, and the Worgen team stands behind the match — if someone isn't right for the work, we replace them.

For IT professionals

Connect with customers who need your expertise. Whether you're an independent engineer or part of a larger service organization, Worgen increases your visibility, brings you new work opportunities, and manages the operational overhead around them.

Engineers who consistently deliver outstanding service build a reputation within the platform, which leads to more visibility and more incoming work.

What the platform includes

• Ticket management — from intake to completion, with per-task chat and file attachments.
• Automatic invoicing — invoices generate from logged, reviewed hours: engineer payouts and customer billing, numbered and rendered to PDF.
• Profit & Loss reporting — per ticket or over custom periods, so you always know what a job earned.
• Customer & engineer management — organizations, contacts, teams, agreements, and documents in one place.
• Marketing & visibility — presence for companies and independent professionals inside a growing international network.

From ticket to invoice

Live captures from the actual product — not mockups. They are regenerated with every release, so they always match the platform you sign into.

Built on trust

Customers gain confidence through verified performance and transparent feedback, while engineers who consistently exceed expectations earn greater visibility and more opportunities. Every completed job strengthens the network for both sides.

For clients

Getting started

• Register at platform.worgen.co. If a Worgen manager gave you a connection code, enter it at signup and you're routed to them directly.
• Your manager sets up your organisation (billing details, work sites, contacts) and sends the Master Service Agreement for e-signature — you sign it right in the platform.
• Once the MSA is signed, you can create tasks yourself: title, description, site — your manager takes it from there.

Day to day

• Follow every task's status, logged hours, and expenses in real time — read-only oversight, no admin burden.
• Each task has a chat shared with your Worgen team and the assigned engineers.
• Engineers appear under anonymous handles (e.g. "Engineer 4F2K") — reference them to your manager without ever handling personal data.
• You receive one invoice per period, built from reviewed hours at your agreed rate, as a numbered PDF.
• Disagree with an invoice? Dispute it in one click — your manager picks it up from there.

For engineers

• Register (or accept a manager's email invitation), build your profile — skills, rate, working radius — and upload your ID and insurance documents.
• Sign your NDA in-app and pass the identity check; the Worgen team activates you, and offers start arriving.
• Work arrives as offers you accept or decline — you're never auto-assigned. Availability is yours to control: block out the times you can't work.
• On site, run the built-in stopwatch; log expenses as they happen. Finishing a job automatically creates your invoice — you get paid for logged, reviewed time.
• Worgen is a PWA: add it to your phone's home screen and it works like a native app.

For partner teams

• Managers register with a registration code and operate their own scoped world: their clients, their team.
• Bring your engineers: invite them by email (we create the account, they set a password) — your team is exclusive to you; other managers can't see or assign your crew.
• Bring your clients with your connection code, or take on subcontracted work: another team shares a task at an agreed rate, you staff it, and billing re-chains automatically — engineer → your team → the sharing team → their client.
• Your client rates and margins are visible only to you.

Agreements & signing

• One standard MSA per engagement; work-specific detail lives on tasks. Both parties e-sign — inside the platform or from the email link.
• Engineer NDAs (mutual NDA + non-solicitation) follow the same in-platform signing flow.
• Signed PDFs are stored and downloadable by the parties; revocations (rare) are audit-logged and archived, never deleted.

Money

• Hours round on a 15-minute spill rule and auto-approve if uncontested.
• Engineer invoices are generated on job completion and reviewed by the responsible team.
• Client invoices bundle approved work per period at your contracted rate — no automatic markups, no surprises.
• Stage 1 invoices are documents (no card processing) — payment happens on your usual rails, status tracked in-platform.

Questions?

Write to the Worgen team — rv@entropi.ai or niko@entropi.ai — or if you're already on the platform, use the in-app guide for your role: managers · clients · engineers.